About The Valence Institute
We believe everyone deserves a fair chance at financial recovery. Our mission is to mediate ethical solutions between collection agencies and borrowers while fighting against predatory practices.
Our Mission
The Valence Institute was founded in 2023 with a clear purpose: to transform how debt collection works in America by advocating for ethical practices that respect the dignity of all parties involved.
We recognize that financial hardship can happen to anyone. Our approach acknowledges the legitimate needs of creditors while ensuring that borrowers are treated fairly and given realistic paths to resolution.
Through education, advocacy, and direct mediation, we're working toward a system where debt collection is conducted with transparency, compassion, and respect.
Our Core Values
- ✓Ethics First
We hold ourselves and our partners to the highest ethical standards.
- ✓Dignity for All
Every person deserves to be treated with respect and dignity, regardless of their financial situation.
- ✓Practical Solutions
We focus on creating realistic, sustainable outcomes for all parties.
- ✓Continuous Improvement
We continually refine our approaches based on outcomes and feedback.
Join Our Mission
Whether you're facing collection issues or want to support our work, we welcome your involvement.