Contact Us
Reach out to us for help with debt collection issues or to learn more about our services. We're here to help.
Get In Touch
If you're dealing with debt collection issues or want to learn more about our services, our team is ready to help. Fill out the form or use our contact information below.
Mailing Address
10445 Turtle Mountain Ave
Las Vegas, NV 89166
Email Us
info@valenceinstitute.org
support@valenceinstitute.org
Phone
(725) 222-5944
Mon-Fri, 9AM-5PM PT
Confidentiality
All communications with the Valence Institute are kept strictly confidential. We respect your privacy and will not share your information with third parties unless required by law or with your explicit permission.
Send Us a Message
Frequently Asked Questions
Here are answers to some common questions about our services.
Is there a fee for your services?
As a non-profit organization, we provide many of our services at no cost to individuals facing financial hardship. For more complex cases or services for collection agencies, we may charge modest fees that help sustain our mission.
How quickly can you help with my case?
After your initial consultation, we typically begin working on your case within 1-2 business days. The timeline for resolution varies depending on the complexity of your situation, but we prioritize urgent cases involving harassment or legal action.
Can you help with all types of debt?
We specialize in consumer debt issues including credit card debt, medical debt, personal loans, and utility bills. While we may provide guidance on student loans and mortgages, we typically refer these cases to specialized partners.
Do I need a lawyer to work with you?
No, you don't need a lawyer to work with us. While we don't provide legal representation, our team includes experts in debt collection practices who can help mediate and resolve many issues without litigation. If your situation does require legal intervention, we can refer you to appropriate resources.